Account help

Sign-in happens inside the application. This is the help around it.

If you arrived here looking for a sign-in box, it is not on this host — open the application you are trying to reach and sign in from there. This host only carries reference material, so that it stays readable when the application itself is unavailable.

Sign-in methods

Method	Availability	Notes
Passkey	Default	Device-bound. Nothing to remember or type.
Authenticator app	Supported	Six-digit codes, thirty-second window.
Recovery code	Last resort	Single use. Ten issued at enrolment.
SMS	Retired	Removed in March 2026.

Common questions

• PasskeysThe default. What they are and what happens when you lose the device.
• RecoveryGetting back in when the usual route is unavailable.
• SessionsHow long you stay signed in, and where.
• TroubleshootingThe four things that go wrong most often.

See also the session and access policy.